The Managerial Communication Skills eBook serves as your practical bridge from classroom theory to effective corporate performance. Designed as the Global Standard Classroom Edition – 2025, this learner-friendly book turns core concepts into real results: master the communication process and its components; sharpen verbal, written, visual, and non-verbal skills; and excel at public speaking, presentations, negotiation, and everyday workplace interactions.

What you'll learn

Unit 1: Introduction to Communication, Business Communication, Types of Communication in various contexts, Verbal Communication, Written Communication, Non-verbal Communication, The 7c's and 4s's Concept

Unit 2: Process of Communication, Situations of Communication

Unit 3: Business Writing, Do's and Don'ts of Business Writing, Commercial Letters, Business Reports, Writing Business Reports, Oral Presentation of Business Reports, Public Speaking, Negotiations

Unit 4: Introduction to Legal Aspects, Defamation, Invasion of Privacy, Fraud and Misrepresentation, Contract Laws in Business Communication

Built by renowned trainer and author S. K. Sahu (Swakant Sir), the book combines simple language with classroom-ready activities, self-assessment, and real-world applications, making it ideal for students (B.Tech, MBA, BBA, B.Com), job seekers, teachers/trainers, and working professionals. By the end, readers can speak confidently, listen actively, write with impact, negotiate wisely, and communicate with courtesy and credibility in various settings, including interviews, meetings, group discussions, and client interactions.

If you want communication that gets things done clearly, correctly, and courteously, this book is your step-by-step guide.